FAQ's
Don’t hesitate, contact us for help and services.
Frequently Ask Question
Do I need to remove the furniture when technicians arrive for carpet cleaning service?
No. Some items such as sofas, tables, and chairs can be moved by our expert cleaning technicians. It is just required for us that you move all the small and breakable items such as kid's toys, vases, dishes from the floor, and furniture so that our cleaners can start their task as soon as they arrive at your place.
How much time will it take to clean the carpet?
Cleaning time totally depends on the stains, soil level, moving of furniture, easiness in set-up, and more. Cleaning the entire house carpet will take a minimum of 3 hours depending upon the area of the house. Talk to our expert if you want to get an accurate estimate of the time it will take in the service.
Can you remove stains from the carpet?
Yes, Harry the Cleaner also provides carpet stains removal service to the customers. We can remove any kind of stains easily from your carpet, rug, or upholstery after inquiring about the source of the stain. For small stains, you can use a stain remover.
Is your cleaning product safe for kids and pets?
Yes, Harry The Cleaner makes use of only eco-friendly and non-toxic products that are completely safe for kids and pets. Our technicians always keep themselves updated and make sure that we use products that do not harm anyone.
Can you walk on the carpet immediately after cleaning?
Walking on wet carpet increases the chances of mold growth and damage to the carpet. You can walk after the carpet gets completely dry. Normally, it will take 4-6 hours to dry.
How can I maintain my carpet after a professional carpet cleaning service?
Vacuuming your carpet on a regular basis is one of the basic and best maintenance activities that you should follow. Vacuuming can effectively remove the soils, dust, and dirt from the carpet. Moreover, Our technicians will guide you on how to keep the carpet fresh for a longer time before leaving your house.
Do you provide same day cleaning service?
Our technicians offer you a cleaning service according to your scheduled time, and date. But if you want emergency cleaning service at your home or business, you can call us anytime as our experts are available 24/7 for offering you professional service.
What if the services are not satisfactory?
Harry The Cleaner makes use of eco-friendly products only and takes care that professional service is provided to you with complete satisfaction. But at a time, if you feel that you are not satisfied, we will redo the work free of cost with assured results.
Can I put my furniture back after the cleaning?
You need to wait for 24 hours before putting back the furniture so that the carpet or rug gets enough time to dry.
How often should I get a Carpet cleaning service?
Carpets should be cleaned regularly at home, at least once a week. However, professional carpet cleaning service should be done in between 3-6 months to keep its life long.